Privacy Policy

Privacy Policy

1. The Purpose of the Privacy Policy

1.1 Realfun is a coding school for children that teaches block coding using the Tynker platform. “Realfun” ,”us” or “we” and other umbrella terms refer to Realfun Academy Sdn. Bhd. 

1.2 To ensure we are compliant with the Personal Data Protection Act 2010 (“the Act”) and its regulations, this privacy policy is intended to form you of your rights regarding any personal data that either has been or will be collected and processed by Realfun. 

2. Information Type and Methods of Collection

2.1 When completing the registration process, we receive the following information:

  • Name of Parent and child or ward
  • IC Number
  • Date of Birth
  • Gender of child
  • Address
  • Email Address
  • Mobile Phone
  • Photographs and videos of students

All information is voluntarily gathered through our registration form except for photos and videos that will be taken during class or at Realfun events.

2.2 We also automatically collect cookie data that includes usage data based on your IP address, browser type and location.

2.3 All banking information requested by third party payment gateway services such as Billplz and Stripe are subject to their own respective privacy policy and Realfun does not store any banking information related to the payment, including bank account details and or credit card information.

3. Data Usage and Disclosure Policy

3.1 The personal data we have collected from you voluntarily will be used for the following purposes:

  • To conduct marketing activities and understand our sales process better.
  • To inform you of schedule changes, promotions, events and rewards.
  • To receive your complaints and improve our services.
  • To comply with legal obligations imposed by all relevant authorities.

3.2 We will disclose your information to the following third parties:

  • Our International Service Providers that facilitate the learning process with access to proprietary teaching tools.
  • Vendors that may process the information on our behalf such as payment gateway services.
  • Local and International Industrial partners and training establishments to facilitate the logistics of teaching related events.
  • Relevant state government authorities and regulatory bodies.

3.3 All parties that we supply the information to, will be required not to disclose the information to any other parties or use it for any purpose other than the one intended.

3.4 With the exception of the aforementioned parties, Realfun will never disclose any personal information to third parties nor will it sell the information unless we are given written consent to do so, or the disclosure is mandated by the law.

4. Security and Storage

4.1 Realfun will endeavour to ensure that all personal information collected is relevant to our operations as well as kept current and complete.

4.2 When storing the information, Realfun will take all reasonable precautions in storing personal information including adequate and “fit for purpose” data security measures to prevent unauthorised access or misuse.  

5. The Use of Cookies

5.1 As stated earlier, we do use cookies. However, the cookies provide data on anonymous users and their usage habits. The cookies used on the Realfun website do not collect personally identifying information.

5.2 Cookies are temporary, and help us improve the transmission efficiency of the website. All users can prevent the installation of our cookies on their computer by configuring their web browser.  

6. Marketing and Promotional Material

6.1 When signing up to use Realfun, you will be automatically subscribing to receiving our marketing and promotional material which includes but is not limited to: newsletter emails.

6.2 If you would no longer like to receive them, then click the “unsubscribe” link at the bottom of the email and we will remove you from our contact list.  

7. Obligations, Access Rights and Amendments

7.1 As the information Realfun collects is necessary for our operations, our clients must ensure their information is accurate.

7.2 If a parent fails to provide us with the personal information as per clause 2.1, then we cannot process the data for the purposes stated in clause 3.1 and we are unable to render our services effectively.

7.3 A client has the right to access personal data we have stored and request a copy.

7.4 Clients may correct or update any personal data that innacute, incomplete or outdated. We will note the cause for amendments.

7.5 Clients may also rescind their previously given consent for the processing of their personal data provided. For clauses 7.3, 7.4 and 7.5 simply email info@realfun.my.

7.6 We reserve the right to amend any part of this Privacy Policy at will and without prior notice. Kindly review this page on a regular basis to be informed of amendments.

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